If logging is enabled, click Clear to clear the log file, click Open to open and view the log file, click Email to open an email message to send the results to your support team (you must manually attach the log file from the path specified). (Optional) Under Log File, select the checkbox if you would like to create a log file at the specified path.
If you want the tool to bypass the autodiscover test, or if you know the name of the server you would like to connect to, select Manual using address: and specify the fully qualified domain name (FQDN) of the Lync server-for example,. If you want the tool to discover the Lync server automatically, select Automatic. Under Server Discovery, select the type of test to perform:
In Client, select whether to perform connectivity tests for the Lync Windows Store App, Lync Mobile 2010 App, or Lync Mobile 2013 App. Lync Connectivity Analyzer always performs both internal and external tests, but specifying whether you are inside or outside of your own network helps the tool interpret whether certain failures are expected. Network access, choose From inside my organization if you are running Lync Connectivity Analyzer from a computer connected to your internal network. If they are not the same, enter the user name in the format or domain\user, as appropriate. If the user name and the SIP URI are the same, you do not need to enter a user name. The user name is also known as the User Principal Name (UPN). In User name (optional), enter a user name if applicable.
In SIP URI, enter the SIP sign-in address for the Lync connection in the format Password, enter the password associated with this account. In Lync Account Type, select Office 365 or On-Premises. Įnter the credentials for a valid Lync account (either an on-premises Lync account or an Office 365 Lync account) that will be used by the tool to test the connection:
You can download Lync Connectivity Analyzer from the Microsoft Download Center at. Publication of DNS records for Autodiscover URLs Lync Connectivity Analyzer tests the configuration of the following other components: Lync Connectivity Analyzer tests the following Lync Server components: Lync Connectivity Analyzer provides a report with detailed information about each connection step to help you validate your configuration and troubleshoot connection problems.
You can perform the connection tests over your internal network or over an external network that connects to Lync Server or Lync Online. Lync Connectivity Analyzer attempts to connect to Lync Server on-premises or Lync Online by using the same services and protocols that are used by Lync Windows Store app and Lync mobile apps. Microsoft Lync Connectivity Analyzer helps Lync administrators determine whether the deployment and configuration of their Office 365 or on-premises Lync Server environment meets the requirements to support connections from Lync Windows Store app and Lync apps on mobile devices.
Using Lync Connectivity Analyzer in Lync Server 2013
Ive added the documentation from TechNet below just in case it disappears as well I did find it useful when troubleshooting mobile client sign or just running some checks but i didn’t use it heavily tbh. Microsoft did mention in the comments they may bring it back on the understanding its not managed going forward. I was deleting my downloads and found a copy of it so thought id share it on OneDrive just in case people want a copy, found it useful or looking for it again. We are interested in hearing how you used the tool, and what we could provide in the form of a tool that would better assist you in troubleshooting connectivity or sign-in issues. A fairly recent announcement was that the Lync Connectivity Analyzer tool has been retired noted below and in a blog post from Microsoft hereĪs some of you may have noticed, the Lync Connectivity Analyzer tool has been retired and is no longer available for public download.